Q: Do I need a minimum number of people to book?
A: Yes. There is a minimum required of paid services to secure your date of event with us. Because we offer our services to you at your place of business, home, hotel, we require a minimum of 3 adult paying customers to ensure we can guarantee you the flexibility you deserve for your special day.
Q: What are the benefits of us coming to you?
A: Having our professional artists and stylists come to you will not only make the day go by smoother but will also keep your mind at ease all the while having the comfort of your own environment. No need for dressing up, P.J's are always welcomed!
Q: How do I reserve my booking?
A: To secure and reserve your special day or event with us, we require a 50.00 deposit. This is to guarantee your spot with us and certify we will not book with another party. This amount is non-refundable and will be taken off the final balance owing.
Q: How far in advance should I book?
A: Typically we book a year or two in advance, so booking early is always recommended. Sometimes in the off season we do take the occasional " last minute" wedding request, however we always stress the need to book at least a year to 6 months prior to your event/ocassion. If this is a non-bridal event, we ask that you give us at least 48 hours notice for a booking.
Q: When to book your trial?
A: I get this question all the time, and there is not a specific time range to book. Typically I suggest booking at least 2 months prior to your wedding, but I have had clients book a year in advance of their event. Trials can be done to suit your schedule. Daytime and weekends work best, but evenings can also be arranged.
Q: What can I expect during my bridal trial session?
A: After a date has been decided and agreed upon by both the client and myself, a location is selected. This is usually at the bride's location of choice ( either a home or office), but can also be done at my home. For a hair and makeup trial session, full makeup and hairstyling will be done. I always suggest that the bride ( client ) provides a picture of the style they would like to achieve, this gives us a clear visual on what your likes/dislikes are and what can work for you.
Q: Do I have to have a trial?
A: No. You are not required to have a trial in order for us to book an event for you. This is merely a suggestion so that you and myself have the opportunity to meet and get a chance to work out a style that you will be happy with on your special day.
Q: How much time should I expect for a trial?
A: Typically Hair and Makeup trial sessions take between 1.5 to 2 hours in length. Single service trial sessions can last between 1 to 1.5 hours.
Q: How much time is required for each person on the wedding day?
A: For hair services, it takes between 35 - 45 mins for the average person. However, this time could increase to amounts of 60mins per person ( depending on length/and thickness of the hair).
For makeup services, it takes between 30 - 45 mins per person.
Q: What do I do if I have sensitive skin to makeup products?
A: This is becoming more of a common place thing nowadays with cosmetic and skincare companies changing the ingredients in the products we use. Whether you have a mild or severe sensitivity, we ALWAYS recommend you schedule a consultation to ascertain what would be best for your situation. In most extreme cases such as an anaphylactic ( or life threatning) reaction, we would definitely recommend bringing your own skincare/cosmetic products or in rare cases hair products.
Q: Do you use Vegan/Cruelty Free products?
A: As a valued consumer myself I always strive to search out and use products that are cruelty free/not tested on animals. We have a small range of Vegan companies/products that we use, this is of course on request.
Q: What other products do you use?
A: We use brands like Temptu, Nars, Smashbox, Tarte, and many others. If there is a specific brand that you require/or like to use, let us know and we can adjust to your liking.
Q: Do you offer group discounts?
A: At this time, we do not offer group discounts. We do offer our future clients discounts as reflected on Wedding Wire ( 20%) and Website (15%). Also there are many specials and promotions throughout the year! Watchout for them on Instagram : www.instagram.com/makeupjedi and Facebook: www.facebook.com/makeupjediavryltrull.
Q: Is there a travel fee?
A: We do not charge a travel fee as long as the location is within the Hamilton/Niagara area. Locations outside of these regions will be subject to a travel fee of 30.00 per artist/stylist performing a service.
Q: When is the wedding day balance due?
A: The remaining balance owing on the wedding day is not due til 7 days prior to your event. This does not mean payment is required a week in advance. However, many find it easier to have payment to be completed a few days before the wedding date. This makes things less hectic on the wedding day itself. Same day as event payment is allowed for cash and cheque payment only.
Q: What types of payment do you take?